Configure the whole conversation
Define the agent’s goal, system instructions, opening message, tone, and escalation behavior in one workspace.
Voice agents
Voice agents built for real customer conversations
Design the conversation, connect approved knowledge, and test the experience before your AI voice agent handles a live customer interaction.
Ground answers in your knowledge
Attach approved documents and URLs so the agent can answer from your business context instead of improvising.
Evaluate before going live
Run simulated conversations, review transcripts, and see why an evaluation passed or failed before customers are involved.
Designed for useful outcomes
Put the agent to work on a defined job
- Customer-support call handling
- Appointment scheduling and qualification
- Frequently asked question resolution
- Clear escalation paths for human teams